Banco do Nosso Futuro

Integrity, Transparancy, Responsability, Sustainability & Excelence of Service

Bank Related Forms

Account Related Forms
Transaction Request Forms
ATM & Card Forms

Toggle Content

Loan & Credit Forms

Toggle Content

List of Vacancies

Account Related Forms
Transaction Request Forms
ATM & Card Forms

Toggle Content

Loan & Credit Forms

Toggle Content

BNF Reports

Account Related Forms
Transaction Request Forms
ATM & Card Forms

Toggle Content

Loan & Credit Forms

Toggle Content

Upcoming Event

Account Related Forms
Transaction Request Forms
ATM & Card Forms

Toggle Content

Loan & Credit Forms

Toggle Content

FAQs - ATM Issues

Cash Not Dispensed but Account Debited
  • This may occur due to a network or system interruption.
  • Please report the issue to the bank so the transaction can be verified and the amount refunded if confirmed.
ATM Temporarily Out of Service
  1. ATMs may be unavailable due to power interruptions, network issues, or cash replenishment.
  2. Customers are advised to use another ATM or visit the nearest branch.
Card Retained by the ATM
  1. An ATM may retain a card for security reasons, such as multiple incorrect PIN entries or a system error.
  2. Please contact customer service or visit the nearest branch for assistance.
Transaction Declined
  1. A transaction may be declined due to insufficient balance, exceeded daily limits, incorrect PIN entry, or system issues.
  2. Customers may try again later or contact the bank for support.
Receipt Not Printed
  1. Receipt printing may be unavailable if the ATM runs out of paper.
  2. Customers can verify transactions through their account statement or by contacting customer service.
teste Receipt Not Printed
  1. Receipt printing may be unavailable if the ATM runs out of paper.
  2. Customers can verify transactions through their account statement or by contacting customer service.

Exchange Rate

From To